Making Piramal Glass future-ready
At Piramal Glass, we are aware of the rapidly changing external environment, – ubiquitous devices, millennials joining the workforce, and new-age technologies, – all leading to massive changes in customer expectations. Also with the evolution of technology and the advent of digital, the global business dynamics is fast changing. We understand that we cannot be operating the same way as we have earlier. We need to transform and become an agile organization. We are also quickly adapting to this new medium and focusing on developing our digital strategy. To do this, we have made substantial investments in Digital technologies as well as IT infrastructure and services.
Digital @ PGL
We have already embarked on a Digital Transformation journey where we are leveraging emerging technologies such as Internet of Things (IoT), Mobile, Analytics, Cloud & Cognitive Computing to transform our operations and enhance the customer experience. By pioneering Industry 4.0 (Smart Manufacturing) best practices, we aim to make our production process faster, more efficient and elevate mass customization to new levels.
Key focus of Digital initiatives:
“In order to be future-ready, we are partnering with startups and academia to solve complex problems and achieve business objectives using the latest technologies. We are confident this will enable us to provide superior and personalized solutions to our customers.”
IT @ PGL
Over the last couple of years, we have invested in and upgraded our IT infrastructure across our global sites with high-availability connectivity. We are in the process of upgrading to a next-gen ERP system that will enable harmonization of our processes and provide better visibility to our teams across the globe. We have recently rolled out systems for collaboration, HR, procurement, and warehouse automation, all of which are available on smartphones as well. We now have a robust, scalable IT backbone that will allow us to run the business and change the business at the same time.